Jewelry Company Zarapxana Warranty Terms and Conditions
Information to put on a jewelry passport
The Jewelry Company Zarapxana provides the customers with 12 months guarantee. Company’s warranty includes repairing the jewelry and replacing it in case of detecting manufacturing defect (manufacturing defect is established as a result of expertise or a lab report). If, after establishing the manufacturing defect, jewelry is subject to repair, company will cover the repairs. If the jewelry is not subject to repair, company will replace the damaged product.
For more details on warranty terms and conditions, please, visit our official website: www.zarapxana.ge
Information to put on a website
Warranty Terms and Conditions
a) micropores are formed on the product.
b) The stone is removed due to improper fastening.
a) The information covered in the passport does not correspond to your jewelry and the actual data established on the basis of expertise or lab reports.
Note: In case of diamonds or natural stones, customer may determine, at its sole discretion, to require the verification of gemstone data before purchasing it. Warranty does not apply to diamonds and natural stones if the certain flaw is detected after purchasing them.
a) The damage caused due to improper jewelry usage.
b) A loss of gemstone or its removal as a result of improper jewelry usage.
a) The warranty passport of the corresponding jewelry product.
b) The corresponding stone – in case of stone removal.
Due to customer’s failure to fulfill the aforementioned terms and conditions, reclamation for manufacturing defect will not be accepted.